FAQ

Products' Timing

Why is my product taking so long?- When we receive your order, the product usually takes 3-5 days to be created, and shipping will be around 5-10 days. Options for faster shipping will be added soon. Thank you for your patience :)

 

Taxes

Why am I being charged for taxes in NC?- The business that manufactures and ships the products has presence in both California and North Carolina; therefore, they are taxed for NC and the charge will be directly added to the final price. For more information please visit

https://www.printful.com/faq/taxes-and-fees/189-why-am-i-being-charged-tax-for-all-north-carolina-orders-

 

Discount Codes

If you entered your code and when you click apply it does not reflect in the price please make sure:

1- The spelling of the code is correctly entered

2- The code still valid (dates or quantity allowed per person)

If you entered the correct code and it is still not working, send us an email at newheartbliss@gmail.com and share with us what is the situation, we will try to help or send you a new one.